Regional Service Manager (Forklift Trucks)

Alexander James Recruiting is currently working with a well-established supplier of various types of materials handling equipment looking to recruit a new Service Manager for their operations across the East Midlands. The role will involve managing engineers across the region. With a competitive package and company car, this is a great opportunity for a Service Management professional from forklift trucks or a related sector looking for a new, challenging role.

Responsibilities

• Managing a team of forklift engineers across a region covering East Midlands
• Visit customers to ensure service levels are consistently improved
• Managing service contracts for material handling equipment
• Reporting directly to the National Service Manager in suggesting service improvements to forklift trucks
• Monitor costs and revenue within the service department

Requirements

The role requires an individual with previous experience of Service Management. Although ideally from a material handling background, the company would also consider individuals from a variety of other industries provided you can show evidence of having managed service teams and customers successfully. Strong leadership skills are also required as is the ability to contract manage and maintain the highest of service levels. In terms of location, you can be based anywhere in the East Midlands.

Benefits

• Competitive salary dependent on experience (up to £45k)
• 15% Annual bonus
• Company Car
• 25 days holiday + statutory
• Competitive Pension Scheme
• Healthcare

The Company

Part of a wider group, our client is a national provider of material handling equipment, supplying customers across the UK with one of the premium forklift brands. As well as providing contract hire, the company also supplies fleet management and aviation support equipment. With a big focus on its people, the company has ensured continued growth and are looking to continue to do so over the next few years.